Training, Support & Category Management
We recognise the importance of supporting and advising our customers to ensure their inkjet and toner category continues to grow.
DCI have an open factory policy and welcome customers to visit for a factory tour. DCI offer on-site product education and training throughout the tour.
- All products manufactured are covered by our 100% guarantee
- We operate a dedicated helpline to answer consumer and store questions
- Comprehensive technical support website www.inksupport.info
- Pan European field merchandising teams
- Range and plan-o-gram advice in line with market condition and in-store space
- Tailored promotional support at key periods throughout the year
- Regular reporting on sales data and market trends
- Each customer is allocated a dedicated Account Manager